Privacy Policy and Commitment
Learn more about how merolynthaq protects your data and respects your privacy. This policy outlines what we collect, how we use it, and your rights under Australian regulations.
Information We May Collect
We only collect relevant data to support services, improve experience, and meet legal obligations.
- Contact information, such as your name, email, and phone number, when you reach out to us directly.
- Technical data, including your device type, browser, IP address, and website usage patterns.
- Cookie information and preferences to help personalize and secure your website browsing.
- Additional details voluntarily provided during feedback, support, or business conversations.
How We Use Information
Your data supports service delivery, website operations, and legal responsibilities—in line with Australian law.
- Operating, maintaining, and improving our website and digital platforms for your benefit.
- Responding to contact requests, feedback, or service inquiries with relevant answers.
- Personalizing your browsing, remembering preferences, and analysing our website’s effectiveness.
- Complying with regulatory requirements and ensuring website security and integrity.
Legal Basis for Processing
We only process your data when necessary, based on legal grounds under the Privacy Act 1988.
Processing is based on consent, lawful interests, legal obligations, or when needed to provide requested services.
Sharing Your Data
We do not sell your data. Sharing only occurs as outlined below or with explicit consent.
- Third-party service providers assist with website hosting, analytics, or support, under confidentiality agreements.
- Legal authorities if required to meet law enforcement, regulatory, or contractual duties.
- Potential business transfers, such as mergers or acquisitions, where user data remains protected by this policy.
Data Security
Your information is safeguarded using physical, electronic, and managerial procedures designed to reduce risk. While no method can be 100% secure, we work to maintain a high standard of data protection and regularly review our practices.
Your Rights
Under Australian privacy law, you have control over your personal information and how it’s used.
- Request access to the personal information we hold about you, subject to verification processes.
- Ask for corrections to any inaccurate or outdated information as promptly as possible.
- Withdraw consent for certain processing activities, where permitted by law.
- Lodge complaints with the Office of the Australian Information Commissioner if concerns arise.
Cookies and Tracking
Our website uses cookies for analytics, preferences, and website functionality. Details are provided in our Cookie Policy.
See Cookie Policy See Cookie Policy
Contact Us
If you have privacy-related questions or wish to exercise your rights, please contact us through the following details.
Contact Email: content@merolynthaq.com
Phone: +61377004623
Address: 17 Gould Road, Herston, QLD 4006 Australia
Policy Changes and Updates
We may update this policy to reflect changes in our practices or legal requirements. Please review periodically for the latest information.
Last Updated: This Privacy Policy was last updated on November 14, 2025.